Case Management
Case management serves to link clients to crisis and long-term services based upon the client’s individual needs. Goodwill has been providing quality case management services to New Mexicans since 1986. Client feedback has been consistently positive, stressing the excellence and dedication of our professional staff.
Goodwill’s Case Management Department provides the following services:
• Traumatic Brain Injury Program (TBI) is under the auspices of the New Mexico Human Services Department.
• Medicaid Waiver and Personal Care Option (PCO) In-Home Assessment services under the auspices of Molina Healthcare of New Mexico.
TBI services are provided in 26 New Mexico counties, Medicaid Waiver and Personal Care Option (PCO) assessments are conducted in all 33 New Mexico counties.
The Traumatic Brain Injury (TBI) Program is a crisis-related, short term 90-day program. Its primary purpose is to protect individuals with TBI from imminent risk to their safety and health. The program assists clients with identifying, requesting and obtaining long-term services, and providing the support and stability necessary to keep a client stable in the community. Services are limited to issues related to the traumatic brain injury of the client, such as assistive equipment, initial housing costs, environmental modifications, retrofit of an automobile, homemaker services, respite care, transportation to receive TBI medical care, therapy services, prescription medications and life skills coaching.
For more information, click here:
www.nmaging.state.nm.us/Brain_Injury_Services_Program.html
Medicaid Waiver and Personal Care Option (PCO) In-Home Assessments are provided through a contract with Molina Healthcare of New Mexico. Services include in-home, level-of-care assessments for individuals and families who are eligible for one of five Medicaid Waiver programs and the Personal Care Option (PCO) for individuals who are currently receiving Medicaid benefits. The primary purpose of Medicaid Waiver programs and PCO services is to allow individuals to remain in their homes and receive needed care instead of having to be institutionalized. This program is intended to serve persons with physical, cognitive and developmental disabilities.
Contact:
• Metro region TBI services:
Serving clients in Bernalillo, Sandoval, Valencia, Torrance and Socorro counties
Sara Zimmerman, TBI Program Supervisor
szimmerman@goodwillnm.org
Phone: 505-881-6401 ext. 1871
Fax: 505-884-3157
Office:
5000 San Mateo Blvd. NE
Albuquerque, New Mexico 87109
• Southeast Region TBI services:
Serving clients in Chaves, Curry, DeBaca, Eddy, Guadalupe, Lea, Lincoln, Quay and Roosevelt counties
Vaneta Gregory, TBI Case Manager
vgregory@goodwillnm.org
Phone: 575-762-2631
Fax: 575-762-9025
Office:
Goodwill Industries of New Mexico
2005 N. Prince
Clovis, New Mexico 88101
• Northeast Region TBI services:
Serving clients in Santa Fe, Taos, Rio Arriba, Los Alamos, Mora, San Miguel, Harding, Colfax and Union counties
Matthew Blank, TBI Case Manager or Angie Aragon, TBI Case Manager
mblank@goodwillnm.org or aaragon@goodwillnm.org
Phone:505-216-3306 or 505-216-3307
Fax: 505-216-3187
Office:
Goodwill Industries of New Mexico
3060 Cerrillos Rd.
Santa Fe, New Mexico 87501
• Northwest Region TBI services:
Serving clients in McKinley, Cibola and San Juan counties
Cheryle Anderson, TBI Case Manager
canderson@goodwillnm.org
Phone:505-863-6374
Fax: 505-863-9684
Office:
Goodwill Industries of New Mexico
1820 E. Highway 66
Gallup, New Mexico 87301
• Medicaid Waiver and PCO In-Home Assessments:
Serving all 33 New Mexico counties
Phone: 505-881-6401
Fax: 505-884-3157
Office:
Goodwill Industries of New Mexico
5000 San Mateo Blvd. NE
Albuquerque, New Mexico 87109
