John Lea served our country in the United States Army. He was unemployed, struggling with the loss of his mother, and living in her home until it foreclosed when he came into Goodwill. John has excellent experience in customer service and classifies himself as a people person.
While participating in HVRP John took training in Resume Building, Interview Skills, Job Retention, Financial Management, and participated in Job Club. John maintained excellent communication with his Case Manager and followed through with job leads, service referrals, and verbalized any concerns he had. He took the opportunity to be part of TrialWorks Retail where John received advanced retraining on customer service skills. John did an excellent job in this training program and completed it successfully.
During his participation in TrialWorks, John attended a hiring event at Goodwill Corporate Office held by Lowe's Contact Center. A preliminary interview was conducted and shortly after, an official interview. John received good news and was offered full-time employment with Lowe's Contact Center.
His next goal is to obtain housing. With as much success as John has had in the past few months, there is no doubt that he will accomplish this goal very soon!