​Announcing Our New Call Center Training Program!

Announcing Our New Call Center Training Program!

6/10/2016

Did you know that there are over 12,000 positions at over 38 call centers right here in the Albuquerque area? At any given time, thousands of those positions can be open and employers are eager to meet qualified candidates. Are you ready for a new career? Would you like to be prepared to get the job you really want? Then our newest free community program might be perfect for you!

The Call Center Training Program is a free, 3-week training course designed to prepare individuals for an exciting new job as a call center customer service associate. Individuals will receive specially designed training in personal, professional and technical skills to prepare them for a position with a local call center. Training sessions will be held Monday-Friday from 9:00am – 4:00pm at our Goodwill Training Center located at 1021 Venada Plaza Dr in Bernalillo.

This first session begins on July 11, 2016. Interested? In-person registration for the first 3-week session will be held on June 27 and 28 from 9:00 am – 3:00 pm at the Goodwill Training Center. You can also apply online right now at http://www.goodwillnm.org/call-center-training-program.html or call 505-881-6030 for more information.

9 Comments

Cissy Nobbe link

6/22/2016 11:28:41 am

I am interested, but have errands. Will return tomorrow, Thursday, 6-23-16. Thank You.

Pam Russom link

6/22/2016 12:20:36 pm

Great!!! When you are free please take the first step by completing the online application. You can find it here: http://www.goodwillnm.org/call-center-training-program.html

Callison Banks

1/21/2019 01:59:00 pm

I am interested I saw the advertisement on the bus is there currently still a training program and do you also help in placement of a job?

Pamela Russom

1/22/2019 11:18:08 am

Hi Callison, We no longer offer Call Center Training but have many free classes that could be helpful. And yes, we do offer job placement services. The first step is to submit an application for services. Start here: https://www.goodwillnm.org/general-services-application-form.html

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11/12/2022 01:57:01 pm

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William Simmons link

12/26/2022 03:38:38 am

Individuals will receive specially designed training in personal, professional and technical skills to prepare them for a position with a local call center. Thank you, amazing post!

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Eugene link

5/18/2023 06:52:09 am

"Congratulations on the launch of your new call center training program! This blog post is an exciting announcement that showcases your commitment to excellence in customer service. The comprehensive training program you've developed is a testament to your dedication to equipping call center professionals with the skills and knowledge they need to excel in their roles. The clear and concise explanation of the program's objectives and curriculum is impressive, and I appreciate the emphasis on practical, hands-on training. This announcement is a great opportunity for individuals seeking to enhance their call center skills and for organizations looking to elevate their customer service standards. Thank you for investing in the growth and success of the industry. Wishing you all the best in this new endeavor!